Warranty Issuer Agreement
Version 2026-07-15 · Effective 2026-07-15
This Warranty Issuer Agreement ("Agreement") is a legally binding contract between Warrantik and the business ("Issuer") that registers for a business account and issues warranties through the Warrantik platform. By accepting this Agreement, the individual clicking "I agree" represents and warrants that they are duly authorised to bind the Issuer.
1. Nature of warranties issued
Each warranty the Issuer creates through Warrantik constitutes a binding commercial commitment of the Issuer to the end customer, on the terms shown at the time of issuance. Such commitments are enforceable against the Issuer under the applicable consumer protection, contract, and commercial law of the relevant jurisdiction. Warrantik is not a party to, guarantor of, insurer of, or co-obligor on any warranty issued by the Issuer.
2. Issuer representations
- The Issuer is a duly organised legal entity with authority to enter into and perform this Agreement.
- The information supplied about the Issuer (legal name, country, registration/tax numbers, registered address, signatory) is accurate and complete.
- The individual accepting this Agreement is authorised to bind the Issuer.
- The Issuer will not use Warrantik to issue false, misleading, or fraudulent warranties.
3. Non-repudiation and electronic signature
The Issuer agrees that acceptance of this Agreement by electronic means — including ticking the required acceptance boxes and typing the signatory's name as an electronic signature — has the same legal effect as a handwritten signature under applicable e-signature laws (including, where relevant, eIDAS in the EU, the U.S. ESIGN Act and UETA, and equivalents in other jurisdictions). The Issuer will not contest the validity, admissibility, or enforceability of this Agreement, of any warranty it issues through the platform, or of the associated evidence records solely because they were formed or recorded electronically.
4. Evidence records
The Issuer expressly consents to Warrantik creating and retaining an immutable evidence record of this acceptance and of every warranty subsequently issued. Each record includes at minimum: the account identifier, timestamp, IP address, user-agent, signatory name and title, document version and hash. The Issuer agrees these records may be produced as evidence, and shall be treated as authentic business records, in any judicial, regulatory, arbitral, or law enforcement proceeding, including any claim brought by an end customer against the Issuer.
5. Customer claims
The Issuer is solely responsible for honouring valid warranty claims in accordance with the warranty terms and applicable law. Warrantik may provide tools to receive, track, and communicate claims but does not adjudicate them and does not owe compensation to the end customer under the warranty.
6. Indemnity
The Issuer will indemnify and hold harmless Warrantik and its personnel from and against claims, losses, and reasonable costs arising from (a) warranties the Issuer issues, (b) the Issuer's breach of this Agreement or of law, or (c) any inaccuracy in the information the Issuer provides.
7. Suspension
Warrantik may suspend the Issuer's account where there is a reasonable basis to believe the Issuer is in material breach of this Agreement or applicable law. Suspension does not release the Issuer from warranties already issued.
8. Term and survival
This Agreement applies for as long as the Issuer maintains a business account. Sections 1, 3, 4, 5, 6 and this Section 8 survive termination.
9. Governing law and forum
[REVIEW WITH COUNSEL — insert governing law and dispute-resolution forum appropriate for your jurisdictions of operation. Consider whether a consumer-protection carve-out is required so end customers may sue the Issuer in their own jurisdiction.]
10. Amendments
Warrantik may update this Agreement. Material updates require the Issuer to re-accept before continuing to issue new warranties. Warranties already issued remain governed by the version of this Agreement in force at the time of issuance.
This template is provided for convenience and does not constitute legal advice. Have qualified counsel review before relying on it in production.